Products Affected:
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ProSeries
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ProSeries Basic Edition
When you attempt to electronically file a return, you receive a message to update. When you try to update from within a ProSeries product, you receive a message that no updates were found.
To get the required update, manually download and install the latest version of the ProSeries product.
- Go to this Web page and log into MyProSeries.
- When the Web page displays, select the Tax Year and Tax Product Family to see a list of available products to download.
- From the list of products, click the Download button for the product you want to download.
- Save the download file and install the product. (More detailed instructions.) If you need more than one product, each product will need to be downloaded and installed separately.
- Product licensing is required before you can print or electronically file returns.
Notes