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ProSeries Frequently Asked Questions

EF Status May Not Update When Converting a Return

Products Affected:

  • ProSeries
  • ProSeries Basic Edition

Situation

In some instances, after converting and transmitting a return the EF status still displays "Return Marked for EF" instead of "Return Transmitted for EF."


Solution
This situation was corrected in an update available online February 7, 2008. To download and install this update, go to the Update menu and select Update Installed Products.
 
Workaround prior to the update:
Opening and saving the return will usually correct this situation.

Tax Year: 2007
Last Updated:  11/06/2008

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