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ProSeries Frequently Asked Questions

Downloads Not Available in MyProSeries

Products Affected:

  • ProSeries
  • ProSeries Basic Edition

MyProSeries only shows products you have ordered.  If the product you ordered is not yet listed on MyProSeries for download, please wait and try again later.  It can take 24 to 48 hours for your order to appear in MyProSeries.
 
If you used ProSeries software last year, you can download from within the program. (In HomeBase, click on the Help menu and select Download Next Year's ProSeries Product.)  You may need to wait for your order to be processed in order to license your software.
 
Note:  You do not need to order products you intend to use on a Pay Per Return Basis.  We recommend you download those products from within ProSeries.

Tax Years: 2006, 2007
Last Updated:  11/11/2008

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