CRITICAL ALERTS!

Program May Crash
We have identified the reason ProSeries was unstable in certain circumstances which resulted in program crashes and related side-effects such as error messages.

This issue was caused by a defect in the printing feature and was fixed in the 1040 update that became available online on January 24, 2008.

We sincerely apologize for this problem and will be making improvements in our processes in order to prevent this from happening in the future. We encourage you to get daily product updates through Task Scheduler so that you are always using the latest version of ProSeries.

Revised Indiana County Tax Rates for Tax Year 2007
The Indiana Department of Revenue has issued its final 2007 county tax rates which are used on Schedule IT-20COMP. The rates were subject to change up until December 31, 2007. The final 2007 county tax rates will be in the next Indiana S Corporation update that we anticipate will be available online on or about February 7, 2008. Learn more

• Support Newsletters
  Reminder, this newsletter includes IMPORTANT product alerts, information about known product issues, top support topics, helpful tips, and much more. During the tax season, the newsletter is usually posted on our Web site on Wednesdays. To view all ProSeries support newsletters, please visit our Newsletter Archive page.
  
  You can easily access the latest support newsletter from within your 2007 ProSeries software. Just go to the Update menu and select Update Installed Products. After the update process is complete, click the Read the latest Critical Product Information link at the bottom of the Update dialog box.

• TIP: How to Install ProSeries on a New Computer
  When you purchase a new computer, you will need to install the ProSeries tax software on the new computer and then copy your client files from the old computer to the new computer. ProSeries does not support moving or copying the ProSeries tax software to a new computer. Learn more

ProSeries

• Downloading from Within ProSeries Using the Task Scheduler
  There are several ways you can download and install ProSeries tax products and updates. The fastest and easiest method is to use the Task Scheduler within the ProSeries program. Learn more

View a complete list of General topics.

• New ProSeries Client Advisor and Client Presentation Features
  The new ProSeries Client Advisor and Client Presentation features are now available in the ProSeries 1040 update that became available online on January 24, 2008. After installing this update, when a client's 1040 federal tax return is open, Client Presentation will appear on the Tools menu. The Client Presentation and Client Advisor features are launched simultaneously in an Excel spreadsheet. There are five tabs within the Excel spreadsheet: (1) Cover sheet, (2) Bottom Line, (3) Deductions, (4) 2-Year Comparison Data, and (5) Client Advisor. Click on applicable tabs in the Excel spreadsheet as needed.
  
  For more details about using these new features, type client presentation or client advisor in the Search Help field on the Help toolbar in your ProSeries program. To help you learn more about our professional plus add-ons, please try our new Self-Paced Training.

View a complete list of Federal Tax topics.

• IRS QuickAlert: Reminder to Keep Forms 8879 For Your Files
  On January 24, 2008, the IRS sent out a QuickAlert as a reminder that e-file signature authorization Forms 8879 are to be retained for your records and should NOT be sent to the IRS. Learn more

Santa Barbara Bank & Trust Users

• Santa Barbara Bank and Trust Notices for Tax Year 2007
  Santa Barbara Bank and Trust (SBBT) notices for Tax Year 2007 are available on www.proseries.com.

View a complete list of Federal Electronic Filing and Bank Products Software topics or visit the EF Atlas.

• State Web Sites
  Links to State Tax Departments (Departments of Revenue) Web sites.

View a complete list of State Tax and State Electronic Filing topics.

If you have any questions or comments about this newsletter, please contact a ProSeries agent through the e-mail support feature located in the My ProSeries section of the ProSeries Web site.

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