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ProSeries Frequently Asked Questions

"Invalid file - not a PKZip file" Error May Occur When Attempting to Restore a DMS Database

Products Affected:

• ProSeries Document Management System

Situation

An "Invalid file - not a PKZip file" error may occur when attempting to restore a large DMS database from a backup that was created using the backup utility in DMS.

Workaround

If you use the backup utility in DMS to make your backups, we recommend that you use an alternative backup method such as copying your DMS data to an external hard drive, zip disk, or CD/DVD.

This situation has been reported to our development team and they are working to resolve this issue as soon as possible.

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